Returns + Refunds

Real talk here. Since our products are perishable and we're a small start-up, once you snag that food, it's yours. No refunds, no returns, so so sorry. But, if by some twisted fate, our precious item(s) come to you damaged or spoiled, we got you. We'll gladly hook you up with a replacement. Just be a responsible consumer and unpack that bag of goodies the moment it lands on your doorstep and make sure everything's cool.

Now, let's talk about our FLAMING OATS®, shall we? We ain't messing around with these fiery bad boys. We hand pack 'em with care and seal 'em up tight. But here's the deal: once that package leaves our hands and falls into the lap of the carrier, they take all the blame. Any shipping issues? Please hit up the carrier directly. They're professionals and will do the right thing to remedy their mishaps. We still would like to know about it though, so please contact us in the event the carrier messes up!

Also, if for some weird reason, you're just feeling some regret and want to cancel your order before it ships, reach out quickly, we won't be mad at cha. We'll make that happen. Just remember, since we're dealing with food here, there's no going back once it's out the door, we hope you understand.

Now, here's a little something more for ya. We offer our LOVE YOUR FLAVOR | STORE CREDIT POLICY. If you happen to despise the flavor you ordered, which we can't even imagine, because we want you obsessed with every bowl, but... if a flavor didn’t light your fire, no worries. Reach out within 30 days of your order and we’ll hook you up with store credit toward a flavor that fits your taste buds better. Mild? Spicy? Somewhere in the delicious danger zone? We’ll even help you find your perfect match.  Yeah, we're kinda cool like that, but not as cool as YOU.

Got any burning questions, comments, or concerns about your order? Hit us up on our contact page with the deets. We wanna know your order number and everything else that's on your mind. We'll sort you out because you're #1 in our book!